Wells Fargo customers can not access mobile, online banking after facility power shutdown

Wells Fargo Outage: Website, App Down and Not Working, Gateway Error

Wells Fargo customers are having a hard time accessing their account information Thursday morning.

Wells Fargo plans to reduce its workforce by up to 10% over the next three years in order to meet customer needs and improve operations. 'Thanks for your patience while we research this issue'.

"We're working to restore all our services as soon as possible", said bank spokeswoman Hilary O'Byrne. We apologize for the inconvenience.

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A customer service representative reportedly said it is a nationwide outage.

The national bank says system issues were caused due to a power shutdown at one of its facilities.

According to fire chief Tim Boehlke, of Lake Johanna Fire Department, the downtime kicked off at a Wells Fargo data center in Shoreview, Minnesota.

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Wells Fargo declined to state what services were actually impacted, and did not answer any questions regarding the impact of its ATMs. "They did have an activation of a fire suppression system that was triggered due to dust from construction".

Whatever happened, it has clearly had an unfortunate knock-on effect.

The banking corporation verified the outage on Thursday after blaming the disruption on a "power shutdown" at one of their main facilities. Pictured is an exterior of a Wells Fargo branch located in Philadelphia.

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