Facebook, Instagram down Wednesday: Facebook blames server configuration for longest-ever outage

The full gamut of human emotion was cycled through during the eight-hour outage

Facebook first publicly addressed the issue Wednesday afternoon, acknowledging in a tweet that "some people are now having trouble accessing the Facebook family of apps".

The outage-tracking website Down Detector showed significantly fewer people having issues accessing Facebook and Instagram on Thursday as compared to Wednesday, when the outage began.

"As people become more reliant on digital services like Facebook, Instagram and Youtube, we are witnessing an ever growing number for problems during outages", Sanders said. On Thursday, one of Facebook's underrecognised competitors, Telegram, said that it added three million new users in the last 24 hours.

In November, a Facebook outage was attributed to a server problem, and a September disruption was said to be the result of "networking issues". The hashtag #FacebookDown was a popular theme on Twitter.

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Facebook shares were trading down 1.7 percent early Thursday afternoon, at $170.50.

Facebook's shares fell almost 2 percent in morning trading on Thursday.

The outage also affected Facebook Workplace and reportedly affected its ads management service.

A NY grand jury has subpoenaed records from two smartphone makers involved in the partnerships, anonymous sources told the newspaper.

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The agreements let the companies see users' friends, contact information and other data, sometimes without consent.

Facebook is facing a slew of lawsuits and regulatory inquiries over its privacy practices, including ongoing investigations by the U.S. Federal Trade Commission, the Securities and Exchange Commission and two state agencies in NY.

"We're very sorry for the inconvenience and appreciate everyone's patience", Facebook said. Bloomberg reports that the company said it was evaluating the overall impact of the issue on Wednesday and is still open to "the possibility of refunds for advertisers". Facebook's desktop platforms and apps were affected in parts of the US, including the East and West Coast, as well as parts of Europe and elsewhere.

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